Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/124782
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | |
| dc.date.accessioned | 2017-01-06T11:33:36Z | - |
| dc.date.available | 2017-01-06T11:33:36Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/124782 | - |
| dc.description.abstract | None | |
| dc.format.extent | 277p. | |
| dc.language | English | |
| dc.relation | - | |
| dc.rights | university | |
| dc.title | Customer services in Public sector banks in Madurai district | |
| dc.title.alternative | - | |
| dc.creator.researcher | Rukmangathan, S | |
| dc.subject.keyword | Customer Relationship Management | |
| dc.subject.keyword | Madurai | |
| dc.subject.keyword | Public sector banks | |
| dc.subject.keyword | Service quality gap | |
| dc.subject.keyword | SERVQUAL | |
| dc.description.note | Bibliography p.257-262 and appendix p.263-277 | |
| dc.contributor.guide | Alagappan, V | |
| dc.publisher.place | Madurai | |
| dc.publisher.university | Madurai Kamraj University | |
| dc.publisher.institution | Department of Commerce | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2010 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | - | |
| dc.format.accompanyingmaterial | None | |
| dc.type.degree | Ph.D. | |
| dc.source.inflibnet | INFLIBNET | |
| Appears in Departments: | Department of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 35.21 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 52.74 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 52.53 kB | Adobe PDF | View/Open | |
| 04_table of contents.pdf | 54.45 kB | Adobe PDF | View/Open | |
| 05_acknowledgement.pdf | 54.25 kB | Adobe PDF | View/Open | |
| 06_list of tables and chart.pdf | 117.94 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 323.68 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 252.37 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 263.44 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 322.76 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 584.14 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 214.41 kB | Adobe PDF | View/Open | |
| 13_bibliography.pdf | 169.25 kB | Adobe PDF | View/Open | |
| 14_appendix.pdf | 223.15 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
Altmetric Badge: