Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/123926
| Title: | Customer service quality perception of thechnology based banking services |
| Researcher: | Kumar, Rajeev |
| Guide(s): | Mittal, Anil K. |
| Keywords: | banking services Customer service quality perception |
| University: | Karunya University |
| Completed Date: | 2016 |
| Abstract: | None |
| Pagination: | 170 p. |
| URI: | http://hdl.handle.net/10603/123926 |
| Appears in Departments: | Department of Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 123.52 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 143.72 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 144.57 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 108.19 kB | Adobe PDF | View/Open | |
| 05_content.pdf | 121.38 kB | Adobe PDF | View/Open | |
| 06_tables and figures.pdf | 275 kB | Adobe PDF | View/Open | |
| 07_abbreviations.pdf | 101.33 kB | Adobe PDF | View/Open | |
| 08_chapter 1.pdf | 519.87 kB | Adobe PDF | View/Open | |
| 09_chapter 2.pdf | 449.46 kB | Adobe PDF | View/Open | |
| 10_chapter 3.pdf | 204.48 kB | Adobe PDF | View/Open | |
| 11_chapter 4.pdf | 1.42 MB | Adobe PDF | View/Open | |
| 12_chapter 5.pdf | 230.96 kB | Adobe PDF | View/Open | |
| 13_bibliography.pdf | 204.55 kB | Adobe PDF | View/Open | |
| 14_annexure.pdf | 1.27 MB | Adobe PDF | View/Open |
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