Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/121316
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management | |
| dc.date.accessioned | 2016-11-16T09:37:41Z | - |
| dc.date.available | 2016-11-16T09:37:41Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/121316 | - |
| dc.description.abstract | Abstract not available newline newline | |
| dc.format.extent | xxix, 389p. | |
| dc.language | English | |
| dc.relation | No. of references 474 | |
| dc.rights | university | |
| dc.title | An empirical study of antecedents and consequences of consumer trust in service industry | |
| dc.title.alternative | - | |
| dc.creator.researcher | Singh, Sumesh | |
| dc.subject.keyword | Consumer trust, Service industry, Customer retention, Customer delivered value | |
| dc.description.note | Bibliography p. 331-364, Appendix p. 366-389 | |
| dc.contributor.guide | Mahajan, Sadhana | |
| dc.publisher.place | Shimla | |
| dc.publisher.university | Himachal Pradesh University | |
| dc.publisher.institution | Institute of Management Studies | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2010 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | - | |
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Institute of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01-title.pdf | Attached File | 25.72 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 294.99 kB | Adobe PDF | View/Open | |
| 03_acknowledgenment.pdf | 72.21 kB | Adobe PDF | View/Open | |
| 04_preface.pdf | 91.3 kB | Adobe PDF | View/Open | |
| 05_content.pdf | 621.18 kB | Adobe PDF | View/Open | |
| 06_list of table.pdf | 721.98 kB | Adobe PDF | View/Open | |
| 07_list of figure.pdf | 25.2 kB | Adobe PDF | View/Open | |
| 08_chapter 1.pdf | 792.03 kB | Adobe PDF | View/Open | |
| 10-chapter 3.pdf | 1.91 MB | Adobe PDF | View/Open | |
| 11_chapter 4.pdf | 1.19 MB | Adobe PDF | View/Open | |
| 12_chapter 5.pdf | 6.54 MB | Adobe PDF | View/Open | |
| 13_chapter 6.pdf | 2.16 MB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 1.84 MB | Adobe PDF | View/Open | |
| 15_annexure.pdf | 10.72 MB | Adobe PDF | View/Open | |
| 9_chapter 2.pdf | 2.84 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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