Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/121316
Title: | An empirical study of antecedents and consequences of consumer trust in service industry |
Researcher: | Singh, Sumesh |
Guide(s): | Mahajan, Sadhana |
Keywords: | Consumer trust, Service industry, Customer retention, Customer delivered value |
University: | Himachal Pradesh University |
Completed Date: | 2010 |
Abstract: | Abstract not available newline newline |
Pagination: | xxix, 389p. |
URI: | http://hdl.handle.net/10603/121316 |
Appears in Departments: | Institute of Management Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01-title.pdf | Attached File | 25.72 kB | Adobe PDF | View/Open |
02_certificate.pdf | 294.99 kB | Adobe PDF | View/Open | |
03_acknowledgenment.pdf | 72.21 kB | Adobe PDF | View/Open | |
04_preface.pdf | 91.3 kB | Adobe PDF | View/Open | |
05_content.pdf | 621.18 kB | Adobe PDF | View/Open | |
06_list of table.pdf | 721.98 kB | Adobe PDF | View/Open | |
07_list of figure.pdf | 25.2 kB | Adobe PDF | View/Open | |
08_chapter 1.pdf | 792.03 kB | Adobe PDF | View/Open | |
10-chapter 3.pdf | 1.91 MB | Adobe PDF | View/Open | |
11_chapter 4.pdf | 1.19 MB | Adobe PDF | View/Open | |
12_chapter 5.pdf | 6.54 MB | Adobe PDF | View/Open | |
13_chapter 6.pdf | 2.16 MB | Adobe PDF | View/Open | |
14_bibliography.pdf | 1.84 MB | Adobe PDF | View/Open | |
15_annexure.pdf | 10.72 MB | Adobe PDF | View/Open | |
9_chapter 2.pdf | 2.84 MB | Adobe PDF | View/Open |
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