Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/121240
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management studies | |
| dc.date.accessioned | 2016-11-16T06:36:04Z | - |
| dc.date.available | 2016-11-16T06:36:04Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/121240 | - |
| dc.description.abstract | Abstract not available newline newline | |
| dc.format.extent | xix, 340p. | |
| dc.language | English | |
| dc.relation | No. of references 546 | |
| dc.rights | university | |
| dc.title | Service quality customer satisfaction and behavioural intentions _ a study of select services | |
| dc.title.alternative | - | |
| dc.creator.researcher | Awasthi, Ashwini Kumar | |
| dc.subject.keyword | Environment management, Environment indicators, Eco-management, Conflict resolution, Management models | |
| dc.description.note | Bibliography p. 260-302, Appendix p. 303-340 | |
| dc.contributor.guide | Dogra, Balram | |
| dc.publisher.place | Shimla | |
| dc.publisher.university | Himachal Pradesh University | |
| dc.publisher.institution | Institute of Management Studies | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2006 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | - | |
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Institute of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 21.98 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 102.69 kB | Adobe PDF | View/Open | |
| 03_preface.pdf | 209.2 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 57.86 kB | Adobe PDF | View/Open | |
| 05_publications.pdf | 38.98 kB | Adobe PDF | View/Open | |
| 06_contents.pdf | 135.46 kB | Adobe PDF | View/Open | |
| 07_list of tables.pdf | 96.35 kB | Adobe PDF | View/Open | |
| 08_list of figures.pdf | 46.78 kB | Adobe PDF | View/Open | |
| 09_chapter 1.pdf | 1.55 MB | Adobe PDF | View/Open | |
| 10_chapter 2.pdf | 1.88 MB | Adobe PDF | View/Open | |
| 11_chapter 3.pdf | 1.54 MB | Adobe PDF | View/Open | |
| 12_chapter 4.pdf | 929.23 kB | Adobe PDF | View/Open | |
| 13_chapter 5.pdf | 1.07 MB | Adobe PDF | View/Open | |
| 14_chapter 6.pdf | 683 kB | Adobe PDF | View/Open | |
| 15_chapter 7.pdf | 718.88 kB | Adobe PDF | View/Open | |
| 16_chapter 8.pdf | 1.22 MB | Adobe PDF | View/Open | |
| 17_bibliography.pdf | 2.39 MB | Adobe PDF | View/Open | |
| 18_appendix.pdf | 1.49 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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