Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/118577
| Title: | Impact of service quality on customer satisfaction in hospitals a comparative study of selected government and private sector hospitals |
| Researcher: | Choudhary, Varsha |
| Guide(s): | Jain, Ankita |
| Keywords: | Government, Hospitals, customer satisfaction, Service, quality |
| University: | The IIS University |
| Completed Date: | 8/06/2016 |
| Abstract: | newline |
| Pagination: | 178p. |
| URI: | http://hdl.handle.net/10603/118577 |
| Appears in Departments: | Department of Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 82.87 kB | Adobe PDF | View/Open |
| 02_certificates.pdf | 361.62 kB | Adobe PDF | View/Open | |
| 03_acknowledgement.pdf | 136.5 kB | Adobe PDF | View/Open | |
| 04_contents.pdf | 103.33 kB | Adobe PDF | View/Open | |
| 05_preface.pdf | 134.88 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 142.57 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 601.32 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 2.09 MB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 411.04 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 1.09 MB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 185.96 kB | Adobe PDF | View/Open | |
| references.pdf | 246.78 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
Altmetric Badge: