Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/112747
Title: | A study of service quality and its impact on customer satisfaction with special reference to the State Bank of India Tiruchirappalli District |
Researcher: | Narsis, I |
Guide(s): | Mubarak Ali, I |
Keywords: | Quality, Customer, State Bank, India, Tiruchirappalli |
University: | Bharathidasan University |
Completed Date: | 2007 |
Abstract: | Abstract not available newline newline |
Pagination: | xviii, 393p. |
URI: | http://hdl.handle.net/10603/112747 |
Appears in Departments: | Department of Commerce and Financial Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01_title.pdf | Attached File | 50.85 kB | Adobe PDF | View/Open |
02_certificate.pdf | 50.64 kB | Adobe PDF | View/Open | |
03_acknowledgements.pdf | 105.79 kB | Adobe PDF | View/Open | |
04_contents.pdf | 33.43 kB | Adobe PDF | View/Open | |
05_list of tables.pdf | 828.58 kB | Adobe PDF | View/Open | |
06_list of charts and diagrams.pdf | 112.59 kB | Adobe PDF | View/Open | |
07_chapter 1.pdf | 697.93 kB | Adobe PDF | View/Open | |
08_chapter 2.pdf | 653.14 kB | Adobe PDF | View/Open | |
09_chapter 3.pdf | 341.12 kB | Adobe PDF | View/Open | |
10_chapter 4.pdf | 9.78 MB | Adobe PDF | View/Open | |
11_chapter 5.pdf | 1.71 MB | Adobe PDF | View/Open | |
12_bibliography.pdf | 361.12 kB | Adobe PDF | View/Open | |
13_appendix.pdf | 1.47 MB | Adobe PDF | View/Open |
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