Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/112695
Title: A study of customer satisfaction in hotel industry
Researcher: Karthigai Prakasam, C
Guide(s): Mohamed Mohideen, M
Keywords: Customer, Loyalty, Growth, Assimilation, Equity Theory
University: Bharathidasan University
Completed Date: 2010
Abstract: Abstract not available newline newline
Pagination: x, 273p., xxxv
URI: http://hdl.handle.net/10603/112695
Appears in Departments:Department of Commerce and Financial Studies

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01_title.pdfAttached File56.77 kBAdobe PDFView/Open
02_certificate.pdf50.43 kBAdobe PDFView/Open
03_declaration.pdf41.9 kBAdobe PDFView/Open
04_acknowledgement.pdf135.25 kBAdobe PDFView/Open
05_content.pdf98.78 kBAdobe PDFView/Open
06_list of tables.pdf223.4 kBAdobe PDFView/Open
07_list of charts.pdf204.93 kBAdobe PDFView/Open
08_list of figures.pdf42.52 kBAdobe PDFView/Open
09_chapter 1.pdf1.15 MBAdobe PDFView/Open
10_chapter 2.pdf1.74 MBAdobe PDFView/Open
11_chapter 3.pdf488.01 kBAdobe PDFView/Open
12_chapter 4.pdf1.33 MBAdobe PDFView/Open
13_chapter 5.pdf5.48 MBAdobe PDFView/Open
14_chapter 6.pdf681.49 kBAdobe PDFView/Open
15_bibliography.pdf806.23 kBAdobe PDFView/Open
16_questionnaire.pdf273.08 kBAdobe PDFView/Open
17_publications.pdf1.04 MBAdobe PDFView/Open
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