Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/10461
| Title: | Employee perception and customer satisfaction: a study of selected Indian universal banks |
| Researcher: | Gagandeep Kaur |
| Guide(s): | Singh, Jaspal |
| Keywords: | Economics customer satisfaction Indian universal banks |
| Upload Date: | 7-Aug-2013 |
| University: | Guru Nanak Dev University |
| Completed Date: | 2011 |
| Abstract: | None |
| Pagination: | 182p. |
| URI: | http://hdl.handle.net/10603/10461 |
| Appears in Departments: | Department of Economics |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 168.59 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 170.75 kB | Adobe PDF | View/Open | |
| 03_dedication.pdf | 217.54 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 172.08 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 170.8 kB | Adobe PDF | View/Open | |
| 06_list of tables & figures.pdf | 194.57 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 308.18 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 245.36 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 162.45 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 311.91 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 834.16 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 197 kB | Adobe PDF | View/Open | |
| 13_bibliography.pdf | 182.87 kB | Adobe PDF | View/Open | |
| 14_appendix.pdf | 196.11 kB | Adobe PDF | View/Open |
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