Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Browsing by Keyword Key performance indicators
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| Upload Date | Title | Researcher | Guide(s) |
|---|---|---|---|
| 10-Oct-2014 | Empirical investigation on the influence of employee related and service quality attributes on prioritised key performance indicators in Indian call centres | Sheik manzoor A K | Shahabudeen P |