Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Browsing by Keyword Customer services
Showing results 1 to 12 of 12
Upload Date | Title | Researcher | Guide(s) |
6-Jul-2022 | A descriptive study of customer satisfaction towards single roof supermarkets retailing in kolkata W B | Banerjee, Amrit | Mukherjee, Kausik |
24-Aug-2021 | A study of customer experience management in specialty restaurant | Kolapkar, Amita Nilesh | Vernekar, Sachin S |
31-Mar-2020 | A study on customer perception towards service quality dimensions of public and private sector banks with special reference to Andhra region | Challa, V N kumar | Murty, T Narayana |
4-Jan-2024 | An Empirical Study on Customer Complaint Behavior | Amit Kumar | Kaur, Anupriya |
20-Jan-2021 | Analysis of service quality gaps and customer satisfaction on customer loyalty and financial performance of public private and multi state cooperative banks in India | Joshi, Ashish Manohar | K G Sankaranarayanan |
13-Feb-2023 | Customer Awareness and Utilisation of the Green Banking Services of Commercial Banks in Kerala | Meera Bhaskaran | Sudhir, J S |
13-Aug-2021 | Customer satisfaction in non life insurance a comparative study of new India assurance company limited and bajaj allianz general insurance company | Joshi, Shubham | Sharma, Ashok Kumar |
20-Nov-2014 | Customer service in State Bank of Travancore: A comparative study with Federal Bank Ltd | Vallavanthara, James | Sundaresan, P K |
29-May-2023 | Impact of customer relationship management in growth of cement industry in Vindhya region | Singh, Chandan | Shrivastava, Harshvardhan |
18-Apr-2012 | Impact of human resource management on customer services in banking sector | Bashir, Rizwan | Sahaf, Musadiq A |
27-Aug-2021 | Impact of it on Bank Performance and Customer Satisfaction A Comparative Study of Public Private and Foreign Sector Banks | Sharma, Rakhi | Mittal, Ajit and Kalra, Rosy |
11-Aug-2015 | A study on marketing strategies of BSNL in telecommunication services A comparative study with private sector telecommunication service providers in Kerala | Sabu, V G | Sreeranganadhan, K |