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Shodhganga
: a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Shodhganga@INFLIBNET
Browsing by Keyword Customer Relationship Management
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Showing results 1 to 20 of 26
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Upload Date
Title
Researcher
Guide(s)
5-Sep-2022
A comparative study on customer relationship management CRM in public and private sector banks in Bihar
Kumar, Indrajit
Shome, Mihir Kumar
22-Jul-2022
A study on CRM and its effects on consumer switching pattern in cellular telecom services in Kerala with special reference to BSNL
Unnikrishnan, B
Krishnakutty, K V
6-Mar-2020
A study on customer relationship management practises of selected public sector and private sector banks
Naimish, Vyas Jaimini
Oza, Vigna
12-Jul-2023
A Study on Customer Relationship Management in the Hotel Industry in Kerala
Deepthi, S
Jayaraju, V
25-Jan-2019
Adoption of new technology for improving CRM
Rath, Biswaranjan
Dash, Priya Ranjan and Patnaik, Sabyasachi
16-Feb-2023
Attracting and Retaining the Mall Millennial Shoppers Role of Mall Attributes Mall Entertainment Experience and Shopping Value
Gratuis, Rijo
Edward, Manoj
4-Oct-2018
Communication strategies for corporate reputation management a study in Karnataka state
Dileep Kumar, M.
Mahesh Chandra Guru, B. P.
2-Jan-2024
Comparative Study on Customer Relationship Management Practices in Banking Industry with Special Reference of Selected Private and Government Banks Customers in Ethiopia
Lankamo, Yidnekachew Mussie
Zaveri, Bijal
30-Nov-2017
Customer loyalty programs of telecom industry in andhra pradesh
E. Poorna Chandra Prasad
Dr. D.Pradeep Kumar
23-Sep-2021
Customer Relationship Management A Model with Stakeholders in a Multispecialty Hospital to Cultivate Customer Loyalty
Sethi, Huma
Mehta, Seema
18-Apr-2021
Customer Relationship Management As A Tool To Enhance Customer Loyalty_ A Study Of Select Retail
Chhibber, Neha
Sidhpuria, Manish
17-Jun-2022
Customer Relationship Management at International Airport_A Case Study Of T3 New Delhi
Sandeepika Kumari
Sonia Sharma and Syed Inayat Ali Zaidi
6-Jan-2017
Customer relationship management in Banking sector
Devi, R S
Banumathy, S and Rama, A
31-Jan-2017
Customer Relationship Management In Insurance Sector A Study of Public and Private Insurance Sector Institutions
Sharma, Ashish
Gupta, Sanjay Kumar
24-Apr-2024
Customer relationship management in the tourism industry in Kerala
Beena, M
Rajesh, T
6-Jan-2017
Customer services in Public sector banks in Madurai district
Rukmangathan, S
Alagappan, V
30-Nov-2018
Effective construction of customer relationship management service quality vs customer loyalty with special reference to bank customers in chennai city
Maruthamuthu M
Rajendhiran N
31-May-2016
Effectiveness of customer loyalty programs a study on select retailers in Bangalore and Mysore city
Aparna J. Varma
Ramesh, H. N.
3-Feb-2016
Effectiveness of customer relationship management in star category hotels in Karnataka
Mahnam, Ali Reza
Ashoka, M. L.
28-Oct-2021
Impact of Customer Relationship Management CRM on Customer Satisfaction and Loyalty in Indian Banking
Bagla, Ramesh Kumar
Singh, Anurupa B and Laroia, S K