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|1-May-2019||Air transport and general agreement on trade in services a case for introducing competition in aviation ground handling services markets||Narendra, Sumangal||Katti, Vijaya|
|27-Jan-2020||Consequences of IT service management practices on IT service quality and their mediated effect through IT service climate||Jain, Vipul||Wali, O P|
|30-Jan-2020||A critique of MOOCs development and an empirical exploration of MOOC users with special reference to India||Trehan, Sangeeta||Joshi, Rakesh Mohan|