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Title: Development of an Appropriate Total Quality Management Framework for Higher Education Institutions in Ghana A Case of three Public Universities
Researcher: Nusrat Jahan Abubakar
Guide(s): Singh, Gurmail and Moses Naiim Fusein
Keywords: Economics and Business
Social Sciences
University: M S Ramaiah University of Applied Sciences
Completed Date: 2019
Abstract: Globaly, in higher education institutions(HEIs) total quality management (TQM) has gained prominence since it serves as a foundation for ensuring quality. However, in developing countries, particularly in Ghana, not much attention has been paid to TQM; hinting weaknesses may exist in the quality management system. Consequently, this study focused on developing an appropriate TQM model for HEIs in Ghana.
Appears in Departments:Department of Management Studies

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01_title page.pdfAttached File133.62 kBAdobe PDFView/Open
02_preliminary pages.pdf530.75 kBAdobe PDFView/Open
03_chapter 1.pdf635.32 kBAdobe PDFView/Open
04_chapter 2.pdf682.64 kBAdobe PDFView/Open
05_chapter 3.pdf448.28 kBAdobe PDFView/Open
06_chapter 4.pdf661.25 kBAdobe PDFView/Open
07_chapter 5.pdf755.75 kBAdobe PDFView/Open
08_chapter 6.pdf1.05 MBAdobe PDFView/Open
09_chapter 7.pdf378.86 kBAdobe PDFView/Open
10_references.pdf547.62 kBAdobe PDFView/Open
11_appendix.pdf492.03 kBAdobe PDFView/Open
80_recommendation.pdf511.4 kBAdobe PDFView/Open

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