Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/307286
Title: Prioritizing and improving healthcare service performance using lean and predictive analytic techniques
Researcher: Balamurugan R
Guide(s): Abdul Zubar H
Keywords: Engineering and Technology
Engineering
Engineering Mechanical
Knowledge management
Healthcare sectors
Infrastructure
University: Anna University
Completed Date: 2019
Abstract: Knowledge management KM in health care is progressing; the complexity and challenges facing the health care sector can be addressed by adopting KM strategies The use of KM in health care is promising to enhance the quality of care for patients by providing them with a continuity of care It is a long term sustainable commitment to change the culture of health care to become more collaborative more transparent and more proactive Knowledge management implemented well will transform the health care delivery system over the next few decades into a more cost effective error averse and accountable public resource The field of knowledge management has tremendous application and value to the health care industry particularly for hospitals and hospital systems For many who have invested in a knowledge management infrastructure it has become the measure of the value of belonging to a hospital system or membership organization The healthcare sectors dominant objectives are to offer error free flawless services to their patients and clients because of the unique nature among the service industries For the healthcare sector it is not an option or a rule to maintain and uphold the level of service that is typical as well as standard in the service industries newline
Pagination: xxvi,249p
URI: http://hdl.handle.net/10603/307286
Appears in Departments:Faculty of Mechanical Engineering

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01_title.pdfAttached File16.25 kBAdobe PDFView/Open
02_certificates.pdf659.8 kBAdobe PDFView/Open
03_abstracts.pdf93.65 kBAdobe PDFView/Open
04_acknowledgements.pdf5.24 kBAdobe PDFView/Open
05_contents.pdf100.3 kBAdobe PDFView/Open
06_list_of_tables.pdf85.38 kBAdobe PDFView/Open
07_list_of_figures.pdf86.29 kBAdobe PDFView/Open
08_list_of_abbreviations.pdf84.44 kBAdobe PDFView/Open
09_chapter1.pdf430.64 kBAdobe PDFView/Open
10_chapter2.pdf266.8 kBAdobe PDFView/Open
11_chapter3.pdf370.53 kBAdobe PDFView/Open
12_chapter4.pdf315.19 kBAdobe PDFView/Open
13_chapter5.pdf287.24 kBAdobe PDFView/Open
14_chapter6.pdf537.19 kBAdobe PDFView/Open
15_chapter7.pdf489.39 kBAdobe PDFView/Open
16_chapter8.pdf584.39 kBAdobe PDFView/Open
17_conclusion.pdf175.34 kBAdobe PDFView/Open
18_references.pdf394.57 kBAdobe PDFView/Open
19_list_of_publications.pdf165.59 kBAdobe PDFView/Open
80_recommendation.pdf171.24 kBAdobe PDFView/Open


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