Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/265204
Title: Service quality evaluation and customer satisfaction A study with reference to private and public sector banks
Researcher: Jayalakshmi, S
Guide(s): Chandrasekaran, KB
Keywords: Banks
Private
Public
University: Mother Teresa Womens University
Completed Date: 2009
Abstract: Abstract not available
Pagination: xiii, 257p.
URI: http://hdl.handle.net/10603/265204
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title page.pdfAttached File30.72 kBAdobe PDFView/Open
02_declaration.pdf29.25 kBAdobe PDFView/Open
03_certificate.pdf39.79 kBAdobe PDFView/Open
04_acknowledgement.pdf67.1 kBAdobe PDFView/Open
05_dedication.pdf20.76 kBAdobe PDFView/Open
06_contents.pdf357.81 kBAdobe PDFView/Open
07_chapter 1.pdf1.71 MBAdobe PDFView/Open
08_chapter 2.pdf1.64 MBAdobe PDFView/Open
09_chapter 3.pdf2.22 MBAdobe PDFView/Open
10_chapter 4.pdf937.39 kBAdobe PDFView/Open
11_chapter 5.pdf3.37 MBAdobe PDFView/Open
12_chapter 6.pdf232.02 kBAdobe PDFView/Open
13_chapter 7.pdf398.03 kBAdobe PDFView/Open
14_bibliography.pdf847.76 kBAdobe PDFView/Open
15_appendix.pdf359.38 kBAdobe PDFView/Open


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