Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/240218
Title: A study of the impact of CRM practices on customers perception
Researcher: Nambisan, Richa Darshan
Guide(s): H C, Sainy
Keywords: Bar-graph
CRM
Perception
University: Devi Ahilya Vishwavidyalaya
Completed Date: 2014
Abstract: Abstract not available
Pagination: xv, 180p.
URI: http://hdl.handle.net/10603/240218
Appears in Departments:Institute of Management Studies

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01_title page.pdfAttached File43.62 kBAdobe PDFView/Open
02_certificate.pdf48.66 kBAdobe PDFView/Open
03_declaration.pdf64.41 kBAdobe PDFView/Open
04_acknowledgement.pdf71.5 kBAdobe PDFView/Open
05_preface.pdf93.16 kBAdobe PDFView/Open
06_content.pdf253.69 kBAdobe PDFView/Open
07_chapter 1.pdf2.18 MBAdobe PDFView/Open
08_chapter 2.pdf822.57 kBAdobe PDFView/Open
09_chapter 3.pdf903.42 kBAdobe PDFView/Open
10_chapter 4.pdf611.93 kBAdobe PDFView/Open
11_chapter 5.pdf3.69 MBAdobe PDFView/Open
12_chapter 6.pdf570.38 kBAdobe PDFView/Open
13_chapter 7.pdf125.11 kBAdobe PDFView/Open
14_references.pdf344.31 kBAdobe PDFView/Open
15_appendices.pdf315.52 kBAdobe PDFView/Open


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