Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/205640
Title: An analytical study of total quality management in library services in IIT libraries with special reference to IIT Delhi IIT Roorkee and IIT Kanpur
Researcher: Jyoti
Guide(s): Sharma, Sanjay Kumar
Keywords: Level of satisfaction
Search approach
Total quality management
University: Monad University
Completed Date: 2017
Abstract: Available
Pagination: 100 p.
URI: http://hdl.handle.net/10603/205640
Appears in Departments:Department of Library Science

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01_title.pdfAttached File16.21 kBAdobe PDFView/Open
02_declaration.pdf263.22 kBAdobe PDFView/Open
03_certificates.pdf272.13 kBAdobe PDFView/Open
04_acknowledgement.pdf168.02 kBAdobe PDFView/Open
05_abstract.pdf281.87 kBAdobe PDFView/Open
06_contents.pdf9.65 kBAdobe PDFView/Open
07_chapter-1.pdf582.66 kBAdobe PDFView/Open
08_chapter-2.pdf451.26 kBAdobe PDFView/Open
09_chapter-3.pdf368.22 kBAdobe PDFView/Open
10_chapter-4.pdf595.46 kBAdobe PDFView/Open
11_chapter 5.pdf1.27 MBAdobe PDFView/Open
12_chapter 6.pdf325.61 kBAdobe PDFView/Open
13_references.pdf534.63 kBAdobe PDFView/Open
14_appendix.pdf424.62 kBAdobe PDFView/Open


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