Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/196069
Title: Evaluation of patients expected and perceived quality of hospital services using servqual approach in southern part of Tamilnadu
Researcher: R, Sindhya
Guide(s): Manimaran, S
Keywords: Correlations
Dimensions
Healthcare
Modeling
SERVQUAL
University: Anna University
Completed Date: 2016
Abstract: Abstract available
Pagination: xxi, 216p.
URI: http://hdl.handle.net/10603/196069
Appears in Departments:Faculty of Management Studies

Files in This Item:
File Description SizeFormat 
01_title page.pdfAttached File98.11 kBAdobe PDFView/Open
02_certificate.pdf479.11 kBAdobe PDFView/Open
03_abstract.pdf413.3 kBAdobe PDFView/Open
04_acknowledgement.pdf87.33 kBAdobe PDFView/Open
05_table of content.pdf257.12 kBAdobe PDFView/Open
06_list of table.pdf177.05 kBAdobe PDFView/Open
07_list of figures.pdf157.89 kBAdobe PDFView/Open
08_list of abbreviation.pdf161.12 kBAdobe PDFView/Open
09_chapter 1.pdf5.82 MBAdobe PDFView/Open
10_chapter 2.pdf4.15 MBAdobe PDFView/Open
11_chapter 3.pdf2.45 MBAdobe PDFView/Open
12_chapter 4.pdf12.8 MBAdobe PDFView/Open
13_chapter 5.pdf5.8 MBAdobe PDFView/Open
14_appendix.pdf1.29 MBAdobe PDFView/Open
15_references.pdf2.05 MBAdobe PDFView/Open
16_list of publication.pdf215.27 kBAdobe PDFView/Open


Items in Shodhganga are protected by copyright, with all rights reserved, unless otherwise indicated.

Altmetric Badge: