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Title: Role stress: a comparative study of public and private sector banks
Researcher: Arti Devi
Guide(s): Sharma, Supran Kumar
Sharma, Jyoti
Keywords: Cluster
Role Stress
Commercial Banks
Multinomial Logit
Upload Date: 18-Apr-2013
University: Shri Mata Vaishno Devi University
Completed Date: 2012
Abstract: Work plays a critical role in the lives of individuals which has contributed to the phenomenon of stress for both individual employees and the organizations. Stress, at work, is one of the threats in providing a healthy platform of work to employees. The stress induced due to roles performed by individuals as employees at workplace, has been one of the most persuasive organizational stressors, the outcomes of which have been found to be costly to the organization. The previous studies in this area of research indicate that the role stress as a phenomenon has hardly been understood in its entirety and comprehensively in case of commercial banks particularly in the Indian context. The highly competitive banking industry has levied varied role requirements on employees resulting into stress. This study, thus, aims at an exploration of the sources of role stress at commercial banks, identifying the coping strategies used by the employees, assessing whether the employees can be segmented on the basis of their role stress experiences, examining the determinants of role stress based employee segments, proposing a comprehensive model for role stress phenomenon at commercial banks. The objectives have been met by an empirical study of the phenomenon of role stress of a sample of employees of commercial banks. The theoretical and policy implications of the findings of the study have been discussed which can facilitate the understanding and management of role stress at banks.
Pagination: 278p.
Appears in Departments:School of Business

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01_title.pdfAttached File68.49 kBAdobe PDFView/Open
02_certificate.pdf8.91 kBAdobe PDFView/Open
03_acknowledgement.pdf14.21 kBAdobe PDFView/Open
04_abstract.pdf11.71 kBAdobe PDFView/Open
05_contents.pdf20.22 kBAdobe PDFView/Open
06_list of tables.pdf11.51 kBAdobe PDFView/Open
07_list of figures.pdf10.08 kBAdobe PDFView/Open
08_chapter 01.pdf112.31 kBAdobe PDFView/Open
09_chapter 02.pdf111.52 kBAdobe PDFView/Open
10_chapter 03.pdf106.63 kBAdobe PDFView/Open
11_chapter 04.pdf346.21 kBAdobe PDFView/Open
12_chapter 05.pdf98.77 kBAdobe PDFView/Open
13_chapter 06.pdf207.95 kBAdobe PDFView/Open
14_chapter 07.pdf127.07 kBAdobe PDFView/Open
15_chapter 08.pdf101.58 kBAdobe PDFView/Open
16_references.pdf139.9 kBAdobe PDFView/Open
17_annexure 01.pdf144.13 kBAdobe PDFView/Open
18_annexure 02.pdf49.44 kBAdobe PDFView/Open
19_annexure 03.pdf45.26 kBAdobe PDFView/Open
20__annexure 04.pdf117.79 kBAdobe PDFView/Open
21_annexure 05.pdf 75.94 kBAdobe PDFView/Open
22_biography.pdf38.88 kBAdobe PDFView/Open

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