Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/73784
Title: Operational efficiency and service quality of commercial banks in India
Researcher: Sreela Krishnan
Guide(s): Benson Kunjukunju
Keywords: Commercial banks
Operational efficiency
Productivity
Service quality
Services
University: Mahatma Gandhi University
Completed Date: 16/07/2014
Abstract: newline
Pagination: xvi, 393p.
URI: http://hdl.handle.net/10603/73784
Appears in Departments:St. Thomas College

Files in This Item:
File Description SizeFormat 
10_chapter3.pdfAttached File405.98 kBAdobe PDFView/Open
11_chapter4.pdf340.72 kBAdobe PDFView/Open
12_chapter5.pdf333.37 kBAdobe PDFView/Open
13_chapter6.pdf533.32 kBAdobe PDFView/Open
14_bibliography.pdf223.9 kBAdobe PDFView/Open
15_summary_conclusion.pdf214.97 kBAdobe PDFView/Open
16_appendices.pdf180.96 kBAdobe PDFView/Open
1_title.pdf57.59 kBAdobe PDFView/Open
2_declaration.pdf69.09 kBAdobe PDFView/Open
3_certificate.pdf81.88 kBAdobe PDFView/Open
4_acknowledgement.pdf33 kBAdobe PDFView/Open
5_contents.pdf20.08 kBAdobe PDFView/Open
6_list_of_tables.pdf13.76 kBAdobe PDFView/Open
7_list_of_figures.pdf9.34 kBAdobe PDFView/Open
8_introduction.pdf169.58 kBAdobe PDFView/Open
9_chapter2.pdf273 kBAdobe PDFView/Open


Items in Shodhganga are protected by copyright, with all rights reserved, unless otherwise indicated.