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|12-Sep-2018||The relationship between service quality and attitudinal loyalty of bus passengers mediating role of perceived value customer trust and customer satisfaction||Mahesh R||Shekhar, Raja B|
|18-Oct-2018||Marketing of services a study of tourism marketing in northeast india||Lalromawia K||Ramana, Venkata V|
|18-Oct-2018||Evaluation of service quality management in indian hospitals a study of select hospitals||Itumalla, Ramaiah||Shekhar, Raja B|