Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/25480
Title: A study of customer relationship management CRM practices of selected service organisations in Maharashtra Stare
Researcher: Jadhav, Nirmohi Ramchandra
Guide(s): Deshmukh, U. M.
Keywords: Commerce
CRM
Customer
Upload Date: 23-Sep-2014
University: Shivaji University
Completed Date: 12/03/2012
Abstract: newline
Pagination: xxiii,284p
URI: http://hdl.handle.net/10603/25480
Appears in Departments:Department of Commerce & Management

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File6.48 kBAdobe PDFView/Open
02_certificate.pdf6.59 kBAdobe PDFView/Open
03_declaration.pdf5.93 kBAdobe PDFView/Open
04_acknowledgement.pdf9.23 kBAdobe PDFView/Open
05_index.pdf27.6 kBAdobe PDFView/Open
06_list of tables.pdf27.45 kBAdobe PDFView/Open
07_list of figures & maps.pdf6.37 kBAdobe PDFView/Open
08_list of graphs.pdf17.25 kBAdobe PDFView/Open
09_abbrevations.pdf18.68 kBAdobe PDFView/Open
10_chapter_01.pdf240.13 kBAdobe PDFView/Open
11_chapter_02.pdf292.93 kBAdobe PDFView/Open
12_chapter_03.pdf187.07 kBAdobe PDFView/Open
13_chapter_04.pdf412.8 kBAdobe PDFView/Open
14_chapter_05.pdf1.53 MBAdobe PDFView/Open
15_chapter_06.pdf122.04 kBAdobe PDFView/Open
16_bibliography.pdf19.62 kBAdobe PDFView/Open
17_appendix.pdf40.56 kBAdobe PDFView/Open


Items in Shodhganga are protected by copyright, with all rights reserved, unless otherwise indicated.