Mediating role of OCTAPACE culture in determining the Employee Satisfaction_ An empirical analysis among the selected hotel employees in the state of Andhra Pradesh

Abstract

The role of employee satisfaction is very much essential in the hotel industry, as newlineeither the survival or success of the hotel business is much depends on the effectiveness of newlinethe employees. The inefficiency or the less involvement of individual employees should not affect the collective efforts of the whole work force of the concerned organization. Hence it is a vital task and a big challenge for the hotel industry to understand the involvement and the satisfaction levels of their employees. Therefore, this study focused newlineon the HRD practices and HRD climate of the hotel industry and intensively focused on the mediating impact of OCTAPACE culture on the employee satisfaction. Furthermore, this study spotted particularly the major three divisions of the hotel industry such as newlineaccommodation and catering, entertainment and tourism to determine the employee newlinesatisfaction levels. newlineTo attain the specific objectives of this study, the researcher analysed the various newlinetheoretical concepts through the exploratory study. Based on the findings in the newlineexploratory study, researcher proposed a conceptual model. Further, to measure the newlineimpact of proposed variables in the study, the researcher collected data through a newlinestructured questionnaire and the all the scales are derived through the past literature.. After collecting the data, the researcher performed various tests to know the data fitness and newlineinferential evidence. Initially, KMO and Bartlett s test and the inter-item correlation, reliability and validity tests to check the data fitness. Further, the researcher conducted the exploratory factor analysis for addressing the factor loadings, then conducted the various tests such as linearity, normality, muliticollinearity and homoscedasticity to check the regression assumptions. newlineOnce the data has been met the regression assumptions, the researcher conducted newlinethe mediation analysis between the employee perceptions, employee satisfaction and OCTAPACE culture components iteratively. newline newline newline newline newline