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Title: Performance evaluation of General Insurance Companies: a study of post-reform period
Researcher: Kumar, Rohit
Guide(s): Singh, Manjit
Keywords: General Insurance Industry, Insurance in India, Insurance Sector, Malhotra Committee Report, Insurance Regulatory Authority, Insurance Regulatory and Development Authority, Insurance Councils, Customer Retention
Upload Date: 23-Aug-2011
University: Punjabi University
Completed Date: October, 2010
Abstract: It can be said that the insurance industry as a whole has recorded profound growth after liberalization and privatization of the sector, though the reforms have adversely affected the underwriting results of all the public sector general insurance companies, thanks to their increase in expense ratio and claim ratio in the post-reform period. In the post-reform period, the comparative profitability analysis of the public and private sectors reveals that the public sector general insurance companies have exhibited higher underwriting losses than the private sector companies but the higher investment income of the public sector has compensated their higher underwriting losses which resulted into their higher profitability than the private sector general insurance companies. The liberalization process and the competitive environment acted as a catalyst in the general insurance sector and inculcated efficiency in most of the public insurers and made them more efficient as compared to their private competitors, though private players are reducing the gap very fast by providing better service quality to their customers. The latest market share figures indicate that in such a short span of time, private players have captured market share to the extent of forty-one per cent, which is an eye opener. It is high time for the public insurers to completely reorganize their business model and service delivery to survive in the market.
Pagination: xiii, 313p.
Appears in Departments:Department of Commerce

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01_title.pdfAttached File13.12 kBAdobe PDFView/Open
02_certificate.pdf13.92 kBAdobe PDFView/Open
03_declaration.pdf13.98 kBAdobe PDFView/Open
04_acknowledgements.pdf16.72 kBAdobe PDFView/Open
05_contents.pdf78.08 kBAdobe PDFView/Open
06_list of tables.pdf190.13 kBAdobe PDFView/Open
07_list of abbreviations.pdf19.83 kBAdobe PDFView/Open
08_abstract.pdf13.39 kBAdobe PDFView/Open
09_chapter 1.pdf375.16 kBAdobe PDFView/Open
10_chapter 2.pdf275.58 kBAdobe PDFView/Open
11_chapter 3.pdf275.12 kBAdobe PDFView/Open
12_chapter 4.pdf116.47 kBAdobe PDFView/Open
13_chapter 5.pdf1.08 MBAdobe PDFView/Open
14_chapter 6.pdf1.18 MBAdobe PDFView/Open
15_chapter 7.pdf1.19 MBAdobe PDFView/Open
16_references.pdf248.76 kBAdobe PDFView/Open
17_appendices.pdf247.75 kBAdobe PDFView/Open

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