Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/231786
Title: | Emotional intelligence and its impact on service quality in banking industry |
Researcher: | P, Meena Prabha |
Guide(s): | JothiMurugan, T |
Keywords: | Assumption Hypotheses Intelligence Pilot Traits |
University: | Anna University |
Completed Date: | 2017 |
Abstract: | Abstract available |
Pagination: | xxi, 256p. |
URI: | http://hdl.handle.net/10603/231786 |
Appears in Departments: | Faculty of Management Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01_title page.pdf | Attached File | 131.89 kB | Adobe PDF | View/Open |
02_certificate.pdf | 893.33 kB | Adobe PDF | View/Open | |
03_abstract.pdf | 168.01 kB | Adobe PDF | View/Open | |
04_acknowledgement.pdf | 133.81 kB | Adobe PDF | View/Open | |
05_table of content.pdf | 1.09 MB | Adobe PDF | View/Open | |
06_list of table.pdf | 959.1 kB | Adobe PDF | View/Open | |
07_list of figures.pdf | 131.7 kB | Adobe PDF | View/Open | |
08_list of abbreviation.pdf | 132.62 kB | Adobe PDF | View/Open | |
09_chapter 1.pdf | 586.23 kB | Adobe PDF | View/Open | |
10_chapter 2.pdf | 281.09 kB | Adobe PDF | View/Open | |
11_chapter 3.pdf | 1.27 MB | Adobe PDF | View/Open | |
12_chapter 4.pdf | 559.76 kB | Adobe PDF | View/Open | |
13_chapter 5.pdf | 1.22 MB | Adobe PDF | View/Open | |
14_chapter 6.pdf | 1.74 MB | Adobe PDF | View/Open | |
15_appendices.pdf | 731.76 kB | Adobe PDF | View/Open | |
16_references.pdf | 302.52 kB | Adobe PDF | View/Open | |
17_list of publications.pdf | 204.94 kB | Adobe PDF | View/Open |
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