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Title: A study of customer satisfaction retention and loyalty for service quality modelling in telecom sector
Researcher: Monika Chahal
Guide(s): Raj Kumar
Keywords: customer satisfaction, service quality, telecom sector
University: Maharshi Dayanand University
Completed Date: 2017
Abstract: newline
Appears in Departments:Institute of Management Studies & Research

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10_reference.pdfAttached File281.19 kBAdobe PDFView/Open
1_title page.pdf154.3 kBAdobe PDFView/Open
2_declaration.pdf131.56 kBAdobe PDFView/Open
3_certificate.pdf123.58 kBAdobe PDFView/Open
4_prelimanry page.pdf201.25 kBAdobe PDFView/Open
5_chapter 1.pdf453.35 kBAdobe PDFView/Open
6_chapter 2.pdf500.17 kBAdobe PDFView/Open
7_chapter 3.pdf230.72 kBAdobe PDFView/Open
8_chapter 4.pdf694.49 kBAdobe PDFView/Open
9_chapter 5.pdf204.47 kBAdobe PDFView/Open

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