Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/15521
Title: A study on measuring service quality and its impact on customer satisfaction in banking and insurance sector
Researcher: Anitha, Krishnan
Guide(s): Bhatt, Rajesh
Keywords: Management
Upload Date: 3-Feb-2014
University: Maharaja Krishnakumarsinhji Bhavnagar University
Completed Date: June,2013
Abstract: None
Pagination: 262p.
URI: http://hdl.handle.net/10603/15521
Appears in Departments:Department of Business Management

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File46.77 kBAdobe PDFView/Open
02_certificaates & acnowledgement.pdf294.56 kBAdobe PDFView/Open
03_contenet.pdf229.46 kBAdobe PDFView/Open
04_list of table.pdf159.53 kBAdobe PDFView/Open
05_list of figure.pdf81.49 kBAdobe PDFView/Open
06_chapter 1.pdf282.81 kBAdobe PDFView/Open
07_chapter 2.pdf617.12 kBAdobe PDFView/Open
08_chapter 3.pdf286.18 kBAdobe PDFView/Open
09_chapter 4.pdf398.05 kBAdobe PDFView/Open
10_chapter 5.pdf313 kBAdobe PDFView/Open
11_chapter 6.pdf1.33 MBAdobe PDFView/Open
12_chapter 7.pdf326.91 kBAdobe PDFView/Open
13_references.pdf300.23 kBAdobe PDFView/Open
14_appendix.pdf765.96 kBAdobe PDFView/Open


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