Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/146996
Title: Quality of core banking services to the retail customers a study based on GAP model
Researcher: Venkatesh E.P.
Guide(s): Pushpa Bhatt
Keywords: e-banking
marketing
Servqual
University: Bangalore University
Completed Date: 2014
Abstract: newline
Pagination: 1x, 305p.
URI: http://hdl.handle.net/10603/146996
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File118.84 kBAdobe PDFView/Open
02_declaration.pdf42.14 kBAdobe PDFView/Open
03_certificate.pdf40.8 kBAdobe PDFView/Open
04_acknowledgement.pdf60.39 kBAdobe PDFView/Open
05_contents.pdf87.59 kBAdobe PDFView/Open
06_list of tables and figures.pdf181.57 kBAdobe PDFView/Open
07_chapter 1.pdf3.85 MBAdobe PDFView/Open
08_chapter 2.pdf1.57 MBAdobe PDFView/Open
09_chapter 3.pdf729.39 kBAdobe PDFView/Open
10_chapter 4.pdf987.13 kBAdobe PDFView/Open
11_chapter 5.pdf2.59 MBAdobe PDFView/Open
12_chapter 6.pdf1.47 MBAdobe PDFView/Open
13_chapter 7.pdf370.71 kBAdobe PDFView/Open
14_chapter 8.pdf527.27 kBAdobe PDFView/Open
15_chapter 9.pdf1.47 MBAdobe PDFView/Open
16_bibliography.pdf1.26 MBAdobe PDFView/Open
17_annexures.pdf471.97 kBAdobe PDFView/Open


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