Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/134630
Title: Measuring service of Indian departmental post offices An application of SERVQUAL tool
Researcher: Vennam, Upender
Guide(s): Rama Prasad M V
Keywords: Post Office services
Service quality
SERVQUAL tool
University: GITAM University
Completed Date: 2013
Abstract: None
Pagination: 266 p.
URI: http://hdl.handle.net/10603/134630
Appears in Departments:Department of Management

Files in This Item:
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01_title.pdfAttached File1.32 MBAdobe PDFView/Open
02_certificate.pdf1.33 MBAdobe PDFView/Open
03_acknowledgement.pdf1.34 MBAdobe PDFView/Open
04_contents.pdf1.42 MBAdobe PDFView/Open
05_list of tables fig.pdf1.4 MBAdobe PDFView/Open
06_chapter 1.pdf1.46 MBAdobe PDFView/Open
07_chapter 2.pdf1.36 MBAdobe PDFView/Open
08_chapter 3.pdf1.47 MBAdobe PDFView/Open
09_chapter 4.pdf2.48 MBAdobe PDFView/Open
10_chapter 5.pdf1.72 MBAdobe PDFView/Open
11_appendices.pdf3.17 MBAdobe PDFView/Open


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