Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/121240
Title: Service quality customer satisfaction and behavioural intentions _ a study of select services
Researcher: Awasthi, Ashwini Kumar
Guide(s): Dogra, Balram
Keywords: Environment management, Environment indicators, Eco-management, Conflict resolution, Management models
University: Himachal Pradesh University
Completed Date: 2006
Abstract: Abstract not available newline newline
Pagination: xix, 340p.
URI: http://hdl.handle.net/10603/121240
Appears in Departments:Institute of Management Studies

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01_title.pdfAttached File21.98 kBAdobe PDFView/Open
02_certificate.pdf102.69 kBAdobe PDFView/Open
03_preface.pdf209.2 kBAdobe PDFView/Open
04_acknowledgements.pdf57.86 kBAdobe PDFView/Open
05_publications.pdf38.98 kBAdobe PDFView/Open
06_contents.pdf135.46 kBAdobe PDFView/Open
07_list of tables.pdf96.35 kBAdobe PDFView/Open
08_list of figures.pdf46.78 kBAdobe PDFView/Open
09_chapter 1.pdf1.55 MBAdobe PDFView/Open
10_chapter 2.pdf1.88 MBAdobe PDFView/Open
11_chapter 3.pdf1.54 MBAdobe PDFView/Open
12_chapter 4.pdf929.23 kBAdobe PDFView/Open
13_chapter 5.pdf1.07 MBAdobe PDFView/Open
14_chapter 6.pdf683 kBAdobe PDFView/Open
15_chapter 7.pdf718.88 kBAdobe PDFView/Open
16_chapter 8.pdf1.22 MBAdobe PDFView/Open
17_bibliography.pdf2.39 MBAdobe PDFView/Open
18_appendix.pdf1.49 MBAdobe PDFView/Open


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