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dc.description.abstractOil sector is considered to be a backbone industry for any country contributing newlinetowards its growth and prosperity. It involves production of crude oil and natural newlinegas, processing and distribution of oil products. Production of crude oil and newlinenatural gas from onshore and offshore areas is termed as upstream, while newlinepetroleum refining and processing to produce oil products such as petrol, newlinediesel, kerosene and other petro-chemicals, is known as downstream. newlineUpstream business is very risky, probabilistic and requiring high investment. newline newlineToday s globalized world posing a lot of uncertainties, competition and newlineturbulence in external and internal environment of an enterprise. As a result newlinetraditional PMS are no more effective is measuring and controlling performance newlineof an enterprise. In last two decades, a number of multi-dimensional enterprise newlineperformance management system (EPMS) have been developed by different newlineresearchers by incorporating performance measures related to strategy, newlinequality, customers and employee satisfaction etc. newline newlineThe proposed EPMS model has been empirically tested with survey data newlinefrom Indian upstream oil companies, both the government and private owned. newlineThe model s effectiveness has been tested by regression analysis along six newlinedimensions of strategic alignment, strategic monitoring, financial, customer, newlinebusiness process, and learning and growth perspectives. The validated model newlinewas interpreted and enriched by case study of two select oil companies. The newlinevalidated EPMS model was synthesised from survey and case studies, and a newlinefinal recommended model having linkages to strategy, strategic flexibility, newlinestrategy implementation, performance measure and system design, IS newlineflexibility, performance reporting and feedback, and EPMS implementation newlineissues is presented. newlineThe study pointed the need for further work. The recommended model newlineshould also be tested for other industries and also incorporating other types of newlinerelevant flexibilities to make it more effective in measuring and driving newlineperformance improvement.
dc.titleDesigning a Performance Measurement System Incorporating Flexibility Framework for Strategic Decision Making in Upstream Oil Industry in India
dc.creator.researcherMohammad Akhtar
dc.contributor.guideR.K. Mittal and Sushil
dc.publisher.universityGuru Gobind Singh Indraprastha University
dc.publisher.institutionUniversity School of Management Studies
Appears in Departments:University School of Management Studies

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05_toc.pdf19.95 kBAdobe PDFView/Open
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09_abbreviation.pdf11.41 kBAdobe PDFView/Open
10_chapter_01.pdf356.52 kBAdobe PDFView/Open
11_chapter_02.pdf300.93 kBAdobe PDFView/Open
12_chapter-03.pdf79.1 kBAdobe PDFView/Open
13_chapter_04.pdf76.37 kBAdobe PDFView/Open
14_chapter_05.pdf130.85 kBAdobe PDFView/Open
15_chapter_06.pdf473.75 kBAdobe PDFView/Open
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17_chapter_08.pdf55.43 kBAdobe PDFView/Open
18_references.pdf80.53 kBAdobe PDFView/Open
19_appendix.pdf500.49 kBAdobe PDFView/Open
20_resume.pdf19.94 kBAdobe PDFView/Open

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