Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/118577
Title: Impact of service quality on customer satisfaction in hospitals a comparative study of selected government and private sector hospitals
Researcher: Choudhary, Varsha
Guide(s): Jain, Ankita
Keywords: Government, Hospitals, customer satisfaction, Service, quality
University: The IIS University
Completed Date: 8/06/2016
Abstract: newline
Pagination: 178p.
URI: http://hdl.handle.net/10603/118577
Appears in Departments:Department of Management

Files in This Item:
File Description SizeFormat 
01_title page.pdfAttached File82.87 kBAdobe PDFView/Open
02_certificates.pdf361.62 kBAdobe PDFView/Open
03_acknowledgement.pdf136.5 kBAdobe PDFView/Open
04_contents.pdf103.33 kBAdobe PDFView/Open
05_preface.pdf134.88 kBAdobe PDFView/Open
06_list of tables.pdf142.57 kBAdobe PDFView/Open
07_chapter 1.pdf601.32 kBAdobe PDFView/Open
08_chapter 2.pdf2.09 MBAdobe PDFView/Open
09_chapter 3.pdf411.04 kBAdobe PDFView/Open
10_chapter 4.pdf1.09 MBAdobe PDFView/Open
11_chapter 5.pdf185.96 kBAdobe PDFView/Open
references.pdf246.78 kBAdobe PDFView/Open


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